FREQUENTLY ASKED QUESTIONS

Specialty coffee refers to high-quality coffee beans that are grown and processed with exceptional care and attention to detail. These coffees are often sourced from specific regions known for producing beans with unique and distinctive flavors. The Specialty Coffee Association of America (SCAA) has established certain criteria, including a Quality Score of 80 or above, to classify a coffee as "specialty." This score takes into account various factors such as bean size, color, aroma, and, importantly, the clarity of flavors. Specialty coffee is typically produced in smaller quantities, and there is an emphasis on sustainable and ethical farming practices throughout the supply chain. As a result, specialty coffee offers a more refined and diverse taste experience compared to mass-produced, commodity-grade coffee.

You might have heard that coffee should be stored in the fridge for freshness – but we’re here to tell you, that’s really not the case. The best way to store your coffee is in a cool, dark place, right inside our supplied bag – they’ve been carefully designed to keep your coffee at its best!

Freshly roasted coffee beans should typically be allowed to rest for about 24 to 48 hours before brewing. This resting period allows the beans to degas, releasing carbon dioxide that builds up during the roasting process. If brewed too soon, the excess carbon dioxide can interfere with the extraction process, affecting the coffee's flavor and aroma. However, the optimal resting time can vary depending on the roast level and personal taste preferences. Lighter roasts may benefit from a slightly longer rest period, while darker roasts might be ready a bit sooner. Experimenting with different resting times can help you find the perfect balance for your preferred brewing method and taste.

Fresh coffee is the best coffee - that’s why we dispatch ours within 7 days of roasting. Once you’ve received it, you’ll see the date it was roasted listed on the package. We recommend you enjoy it within 6 weeks of that date if it’s ground coffee, or 2 months for wholebean. After that date, your coffee won’t 'go bad', but it could get stale and lose its freshness - so the flavour won’t be as delicious as it should be.

Colombia Tolima coffee offers a captivating taste experience, characterized by its pronounced chocolate and orange notes. Additionally, subtle hints of strawberry contribute a delightful touch to the overall flavour profile.

Rwanda coffee is highly regarded for its remarkable quality and distinctive flavor profile. It is celebrated for its bright acidity, rich body, and a variety of flavors that often include notes of sweet fruit, floral, and sometimes hints of chocolate. The meticulous attention to detail in the cultivation and processing methods in Rwanda contributes to the high-quality beans that coffee enthusiasts around the world appreciate. Overall, Rwanda coffee is considered to be exceptionally good, offering a unique and enjoyable coffee-drinking experience.